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Cookies policy

I Legal Notice

II Privacy Policy

III Cookies Policy

I. Legal notice

The information shown below includes the regulations for the treatment of personal data and the protection of privacy in the electronic communications sector, which is brought to your attention:

The owner of the website is ETNA SERVEIS SL [hereinafter the COMPANY], manager and in charge of the operation of the contents of this web portal, domiciled at: c/ Avda. Tarragona 51, AD500 Andorra la Vella (ANDORRA), NRT L-708385-P, with Trade Registry number 920893-Y. Contact: the address mentioned or the email .

The content of the web portal constitutes an information system for the various products and services it offers, in order to maintain contact with you and send you more detailed information, as provided for in this legal notice and the rest of the legal texts of this Website.

USER: The use of this Website and its contents attributes to him the condition of User, and implies that he has read and accepts, without reservation, each and every one of the provisions included in this Legal Notice, in the version published by L 'COMPANY, which at all times are valid on the Web.

The COMPANY reserves the right to modify, add or remove part or parts of this Legal Notice, at any time and without prior notification. Consequently, it is recommended that the User carefully read this Legal Notice on each of the occasions on which he intends to use the Website.

INFORMATION ON LINKS: THE COMPANY will not be responsible for non-own or third-party websites, which can be accessed through "links", nor for any other content made available by third parties. Any use of a link or access to a website that is not its own is considered carried out at the sole discretion and risk of the user and THE COMPANY does not recommend or guarantee any information obtained through a third-party link on the website https:// , nor is it responsible for any damage resulting from the use of a link, or the information obtained through it, including other links or websites, nor for the interruption in the service or in the access of 'these third links.

CHANGES TO THE WEB PORTAL: The information and services contained in the Web portal may present inaccuracies or typographical errors. The COMPANY may introduce improvements and/or changes in the said content at any time.

EXEMPTION FROM RESPONSIBILITY DERIVED FROM A TECHNICAL AND CONTENT FAILURE: THE COMPANY declines all responsibility in the event of interruptions or a malfunction of the services or content offered on the Internet, whatever the cause. Likewise, THE COMPANY will not be responsible for network failures or temporary suspensions of the electrical fluid or of any other type.

THE COMPANY does not guarantee that the services or contents will not be interrupted or that they will be free of errors, that the defects will be corrected, or that the service or the server that makes it available will be free of viruses or other harmful components, without prejudice that THE COMPANY makes the best efforts to avoid any mishap.


The source code, graphic designs, images, photographs, software, texts, as well as the information and other content collected on are protected by Andorran legislation on intellectual property rights . intellectual and industrial, and the total or partial reproduction of this Web, nor its computer processing, public communication, distribution, dissemination, modification, transformation or decompilation is not allowed, without the prior written permission of its owner, of in accordance with the provisions of the Intellectual Property Law.

The user can only and exclusively use the material that appears on this website for personal and private use, its use for commercial or profitable purposes being prohibited.

Except for the express authorization of THE COMPANY, the link to "final pages", the "frame" or any other similar manipulation is not allowed. The links must always be on the main page or "home page" .

All rights derived from Intellectual Property are expressly reserved by "ETNA SERVEIS SL".

THE COMPANY will ensure compliance with the previous stipulations and the proper use of the content present on its portal, exercising all civil and criminal actions that assist it in the event of infringement or breach of these rights by the user

Any incident, suggestion or claim regarding intellectual property rights must be sent through the email

The distinctive signs (trademarks, trade names) of THE COMPANY are also protected by industrial property rights, the use or manipulation of any of these being prohibited, except with the express written authorization of THE COMPANY.


Access to the website or its use does not imply a collection of the user's personal data by THE COMPANY. However, it is communicated that, in the event that THE COMPANY requests personal data, the user will be duly informed in accordance with current legislation on Data Protection and other applicable regulations.

The Personal Data that the COMPANY collects in the different types of form will be treated with the purpose of responding to the request made by the interested party, as well as for the maintenance of the relationship that in their case establish and the management, administration, information, provision and improvement of the services you decide to hire.

In accordance with the Qualified Law 15/2003 on the Protection of Personal Data (LQPD) and the Regulation of the Andorran Data Protection Agency (RAAPD) which develops the LQPD, it is reported that through the personal data provided through of the contact forms, as well as their email address, the interested party gives their consent for the personal data provided to be incorporated into a treatment owned by ETNA SERVEIS SL, with registered office at c/ Avda. Tarragona 51, AD500 Andorra la Vella (ANDORRA), NRT L-708385-P, with Trade Registry number 920893-Y, being in charge of the management and operation of the aforementioned website.

The COMPANY has taken the necessary technical and organizational measures to guarantee the security of the data and avoid its alteration, loss, treatment or unauthorized access, taking into account the state of the technology, the nature of the data storage and the risks to which they are exposed, whether they come from human action or from the physical or natural environment.

It is reported that the data may be used to send professional communications, by any means, relating to other services of our company that may be of interest to you. Although you can at any time object to this type of sending, by sending an email to the address, indicating in the subject "DROP OFF THE DISTRIBUTION LIST".

Likewise, you can exercise your rights of access, rectification, cancellation, opposition and, where applicable, portability and limitation, by sending a letter to the following address: Avda. Tarragona 51, AD500 Andorra la Vella (ANDORRA), or an email to, to both accompanied by a photocopy of your ID card or equivalent document and indicating "DATA PROTECTION" in the subject line.

These rights have a "very personal" nature, so they can only be exercised by the interested party himself or his legal representative, after proof of their identity, or where appropriate, of the sufficiency of the representation. 

a) The right of access may be exercised on an annual basis, with the exception of proven legitimate interest.

The COMPANY will proceed to notify its decision within one month. If it were in the affirmative, the interested party will be able to access the aforementioned information within 10 days of its notification.

b) The right of rectification and cancellation may be exercised whenever the interested party considers that the data collected in our treatments are inaccurate, incomplete, inadequate or excessive. The COMPANY will proceed with the rectification or cancellation within 10 days of receipt of the request

c) The right of portability may be exercised whenever the interested party considers that the data collected in the present treatment must be returned to its owner, or to another third party in charge of said treatment.

d) The right of limitation may be exercised, prior to the right of opposition to the processing of your data, and as long as this right of opposition is not resolved, limiting the processing of the data.

Others in charge of the Treatment

In the event that it was necessary for third parties to access this data processing, the corresponding contract will be signed in accordance with the provisions of article 28 RGPDUE. This contract will be signed in the terms set out in the aforementioned article, contractually regulating the use and confidentiality of personal data by the new processor.

Change of Regulations

THE COMPANY reserves the right to modify this policy in order to adapt it to new legislation or jurisprudence, as well as the guidelines that could be derived from existing "standard codes" in the matter. Such changes will be communicated as far in advance as necessary on our website, without prejudice to claiming the necessary consent of those affected when this is not considered granted in accordance with the terms of this policy.

Any doubts, questions or comments you may have with reference to these regulations, do not hesitate to consult them by directing your communication on this subject to:


III. Cookies policy

Cookies are files that are installed on the website of the user's browser during their journey through its pages and serve to store information about their visit.

They are used for the following reasons:

- Ensure that web pages can function properly.

- Store preferences, such as language or font size.

- Know the user's browsing experience.

- Collect anonymous statistical information, such as which pages the user has visited or how long he has been on the website.

The use of Cookies allows navigation to be optimized, adapting the information and services offered to the users' interests, to provide a better experience whenever they visit the website.

Typology, purpose and operation

Cookies, depending on their permanence, can be divided into session or permanent cookies. The former expire when the user closes the browser. The seconds expire when the purpose for which they are used is fulfilled or when they are manually deleted.

Depending on their purpose, Cookies are also classified as follows:

-Techniques: these are essential for the proper functioning of the page. They are usually generated when the user accesses or logs in to the website and are used to identify the website with the following objectives:

- They keep the user identified in such a way that, if he leaves the website and returns to the same website at another time, he will continue to be identified, thus facilitating his navigation without having to identify himself again.

- Check if the user is authorized to access certain services or areas of the website.

- Performance: They are used to improve navigation and optimize the operation of the website.

- Advertising: These are those that collect information about the ads shown to website users. They can be of two types:

- Anonymous: They only collect information about the advertising spaces shown on the website, regardless of the user who accesses the website.

- Personalized: They collect personal information from the website user by a third party for the personalization of these advertising spaces.

Geo-location: they are used to find out in which country or region the user is when he accesses a website service in order to offer him content or services appropriate to his location.

Cookies used

The cookies used on this website are the following, according to a "level of intrusiveness" criterion on a scale from 1 to 3:

Level 1: Cookies strictly necessary for the provision of the same service requested by the user. (PHP session).

The COMPANY in its Web domain does not use any kind of "cookies" for the processing of personal data, which allow the identification of specific physical persons.